Embarking on the journey to select the ideal dispatch software for your logistics business can feel like navigating through a labyrinth. With many options out there, trying out each one to find the best fit for your enterprise seems like a Herculean task. Fear not! This guide is your compass, charting a course to the top 9 freemium dispatch software.
What is Dispatch Software?
Dispatch software, often seen as the backbone of logistics and delivery companies, is a sophisticated tool designed to streamline and enhance the dispatching process. It acts as a hub, connecting various operational aspects such as job order management, route planning, and optimization, tracking, and communication.
This software aims to reduce manual tasks, increase efficiency, minimize errors, and ensure real-time updates and transparency. From automating workflows and improving resource allocation to ensuring timely deliveries and enhancing customer satisfaction, dispatch software significantly contributes to the seamless functioning of a logistics chain.
Here’s are recommendations for the best free (or freemium) dispatch software.
ProTransport
ProTransport has been around for over a decade, and hundreds of carriers trust it for their businesses and administrative activities. ProTransport is also fully compatible with all major programs such as QuickBooks, GPS, Fuel card providers, factoring companies and many more. The company also offers a free demo. In the software, you get the following features.
• Accounting
• Dispatch Management
• Safety Compliance
• Maintenance
• Document Management
• Two-way texting
• IFTA Reporting
Connecteam
Connecteam is a comprehensive, mobile-first team management platform that caters specifically to deskless workforces.
It is an all-in-one solution, encapsulating robust features that include scheduling, task management, internal communication, operational procedures, onboarding, training, and more. Particularly within the realm of dispatch, Connecteam enhances job scheduling with GPS status updates, real-time messaging, and multi-level job status reports, bridging the gap between managers and teams on the go.
With a unique scalability feature, it is suitable for businesses of all sizes – from small to enterprise-level. Connecteam’s intuitive, user-friendly interface ensures a smooth, efficient experience for management and staff.
Connecteam offers a free plan for small businesses – you can then upgrade as your business grows.
Axon Trucking Software
Axon is one of the oldest dispatch software companies and it has been around since 1982. Axon software provides real-time integration with other programs, resulting in an administrative time slash of 47%. The software is also fully integrated with PC Miler Truck Routing. Mileage and mapping software. In software, you get the following features
• Accounting
• Dispatch
• Maintenance
• IFTA Reporting
• Automatically Update tax rates according to the jurisdiction.
• Comes with a dedicated app that allows drivers and dispatchers to connect with each other.
• Free Demo Available
TMW Systems
TMW is another very popular software that has been around since 1983, and it is being used by more than 2000 companies ranging from small companies to large corporations. TMW Systems also claims to have a customer retention rate of 95% which shows that the company has reliable service. The company also offers a free demo for its software. In the software, you get the following features.
• Dispatch Management
• Accounting
• Fleet maintenance
• Bid Management
• Transportation management software
• TMW’s Business Intelligence platform has a variety of data models which help in fuel saving, driver performance, and asset maintenance.
PCS Software
PCS Software is an Enterprise Class Dispatch software that has existed for over 20 years. The company is very popular with carriers, freight brokers, LTL, and intermodal carriers. PCS software is also cloud-based software which you can access it from anywhere and anytime.
PCS software is also integrated with U.S. Department of Energy to calculate the State fuel taxes, IFTA, and fuel surcharges. The company offers free demos to its customers. In software, you get the following features.
• Dispatch Management
• Fully Integrated Accounting
• Total Fleet Management
• Mobile Communication
• Web Integration
• Transport Management
• Mobile app to connect drivers with dispatchers.
Verizon Connect
Verizon Connect is another very popular software which comes with many useful features such as automatic compliance with government regulations which help you keep working without worrying about the taxes. It also offers field service which is a major plus. It also comes with a mobile app which helps in two-way communication between the drivers and dispatchers. Verizon also offers free demo for its software. Following are the salient features of Verizon Connect.
• Fleet Tracking
• Fleet Dash Cam
• Field Service & scheduling
• Compliance Management
• Asset Tracking
• Roadside Assistance
• Route Optimization Software
• Geospatial Mapping
• Mobile App
Prophesy
Prophesy has been around for more than 20 years and it is used by more than 12000 trucking companies. The software is available for Windows Platform and it comes with many useful features. It has unique features of single point-of-data entry which make it easy to share and access information in the entire operation. The company also provide Live GPS Tracking of the fleet. Prophesy also offer Free-demo to its customers. Following are some salient features of Prophesy.
• Accounting
• Dispatch Transportation Management System (TMS)
• Communication
• Load Optimization & Planning
• Safety Compliance
• IFTA Reporting
ITS Dispatch
ITS Dispatch is another very good dispatch software which is very popular among small to medium-sized carriers, operators and freight brokers. ITS Dispatch is operated by TruckStop.com and it works flawlessly with QuickBooks Pro and QuickBooks Online. You can also add modules like File Storage, IFTA reporting and many more. ITS Dispatch is used by more than 50,000 registered users. Following are the Salient features of ITS Dispatch.
• Dispatch Management
• Accounting
• IFTA Reporting
• Fleet Management
• Load Bidding
• Shipper Leads
• Dedicated app for two way communication and share load documents.
Service Fusion
Service Fusion is a very popular dispatch software which claims that it increases productivity by up to 40%. It comes with many unique features such as Integrated Voice, text and email service which you can use to communicate with your customers. It also offers real-time tracking which you can use to track your fleet. There is also a dedicated app which enjoys a good rating on PlayStore and App Store. The company also offer a free online demo of the software. Following are some of the salient features of Service Fusion.
• Estimate & Jobs
• Dispatch management and Scheduling
• Mobile & Web Apps
• True GPS Fleet Tracking
• Integrated Voice, Text, and Email
• Quickbooks Integration
TeleTrac Navman
TeleTrac Navman is a very popular dispatch software used by companies like Land Rover, Mercedez, and Virgin Atlantic. The software comes with many useful features but the main feature is its GPS fleet tracking which provides real-time tracking of your fleet. You can have either bird’s eye view or the street view. The software also comes with a dedicated app which helps the drivers and managers to stay in constant contact. Moreover, the messages can also be automated which will work as notify the managers about crossing the specific locations or milestones. Following are some salient features of the software.
• Dynamic Dashboard
• Vehicle Inspection Reports
• Drivers scorecards
• Streamlined fuel tax reports
• GPS Asset Tracking
• Fleet Performance Reporting
• Satellite Tracking
Dever Software
Dever Software brings to the fore its advanced Dispatch Software, an essential tool designed to revolutionize how logistics companies manage their operations. Built for superior efficiency and ease of use, Dever’s software aims to simplify dispatch, from order intake to delivery.
Its smart features encompass real-time tracking, auto-dispatching, comprehensive reporting, and seamless communication channels, empowering businesses to control every step of the logistics process. Moreover, the software’s cloud-based nature ensures accessibility from anywhere, adding a layer of flexibility that is crucial in today’s dynamic business environment. Dever’s Dispatch Software is a game-changer, striving to enhance productivity and customer satisfaction in the logistics industry.
How to choose the best Dispatch Software?
When it comes to picking the best dispatch software, the best practice is to compare the features with your requirements. For example, if you want to track your fleet then you should pick software which comes with GPS tracking feature. Similarly, you should compare other requirements and at the end, you will be able to pick the most suitable Dispatch Software.